You have 7 days (from receipt of the items) to check the good condition of the items. In case of exchange or refund, send the products within 7 days in their original packaging and identical protections as you received them, to the following address: Elia Fuster Rius Rue de la Riaz 20 1026 Echandens. In case of exercising the right of withdrawal, L'Atelier des Saisons/Elia Fuster Rius is obliged to reimburse the sums paid by the customer, free of charge, with the exception of the return costs. The reimbursement is due within a maximum of 15 days from the receipt of the returned goods.